Store returns policy
H&M are happy to exchange or refund any unsuitable garments within 28 days Provided they are in a resalable condition and a valid receipt is presented. We regret that for reasons of hygiene we are unable to refund or exchange pierced earrings and cosmetic products. Special refund and exchange policy for H&M Selfridges apply. See customer services for full details.
We accept the following cards:
Mastercard, Electron, Maestro, VISA, Delta, SOLO, JCB.
c/o John Lewis Wood Street Kinsgston-upon-Thames Surrey, 0.0 m
S2S Claire's 271 Unit G20 The Bentall Centre, 0.0 m
S2S Claire's 236 Unit 11 Eden Walk Shopping Centre, 0.0 m