Store returns policy
H&M are happy to exchange or refund any unsuitable garments within 28 days Provided they are in a resalable condition and a valid receipt is presented. We regret that for reasons of hygiene we are unable to refund or exchange pierced earrings and cosmetic products. Special refund and exchange policy for H&M Selfridges apply. See customer services for full details.
We accept the following cards:
Mastercard, Electron, Maestro, VISA, Delta, SOLO, JCB.
c/o House Of Fraser, Lower Ground Bluewater Shopping Centre Greenhithe, 0.0 m
Unit U073A, Upper Thames Walk, 0.0 m